The Internet is divided after a viral tweet about an Airbnb nightmare.
Cait Camelia and her pals were all set to check into their pre-booked Airbnb on Tuesday when the host allegedly canceled the reservation six hours before their arrival. Camelia resorted to Twitter to express her displeasure with the company after they were unable to find a place to stay and had spent all of their money on the booking. Hundreds of Twitter users have responded to the tweet, sharing their own experiences and thoughts.
“@Airbnb we booked for a 3 month stay back in March and put $3,000 down and y’all cancel it on the day we’re supposed to arrive and then expect us to dish out another $3,000 for a place to stay on less than 6 hours notice???” Camelia said in her viral tweet, which has since received over 60,000 likes.
In a follow-up tweet, she stated, “Nah, someone has to repair this right now.”
[email protected], we scheduled a three-month stay in March and paid $3,000 in advance, only to have it cancelled on the day we were meant to arrive, and then expect us to pay another $3,000 for a place to stay with less than six hours notice???
June 8, 2021 — cait (Toby stan account) (@CaitCamelia)
Camelia states in the post that Airbnb responded in an attempt to remedy the matter, but that the firm stated that her refund will take some time to process. Camelia also claimed that the firm attempted to assist her and her friends in finding a different place to stay for the evening, but that the fees of those accommodations were “three times the original price we paid.”
“When I contacted, all you could offer was that you’d help us locate another place to stay, despite the fact that last-minute bookings are notoriously expensive. This is why we booked three months ago to ensure we could get a two-bedroom at that price,” she wrote on Twitter.
Someone needs to solve this right away. When I contacted, all you could offer was that you’d assist us find another place to stay, despite the fact that you know how difficult last-minute bookings are. This is a condensed version of the information.