Many Xbox users have reported that they are unable to log in to Xbox Live on the same day that the Xbox Series X/S next-generation consoles were launched on various social media platforms.
The official Xbox Live status page reveals that the online service is currently unavailable to Xbox One and PC gamers. This includes signing in, creating, managing or restoring an account, and searching for game titles in the Microsoft Store.
Players can check the status of Xbox Live on the official Xbox Live status website. Details about the outage can be found below:
“Our engineers and developers continue to work actively to resolve the issue that has caused some members to experience problems using this feature. Stay tuned and thank you for your patience”.
The official Xbox support account has tweeted that they are aware of the outage and will provide an update as soon as possible.
“We are aware that users currently cannot log in to Xbox Live on various platforms. The right teams are investigating the problem and working on a solution. We will provide updates here on our Twitter or on our status page,” the account wrote on Tuesday afternoon.
We are aware that users currently cannot log in to Xbox Live on multiple platforms. The right teams are investigating the problem and working on a solution. We will post updates here on our Twitter or on our status page at https://t.co/dG2dbISiH7.
– Xbox Support (@XboxSupport) November 10, 2020
With the introduction of a new system, it is not too surprising that the online service of the Xbox is no longer available, as many more players log in at the same time, including new buyers.
The outage has begun to gain traction in the social media as players flock to Twitter to discuss the outage of Xbox Live. Some are not surprised that the outage occurs the same day a new console is released, while others ask if anyone else has the same problems.
While players are going through the new outage, others are still looking for the latest next-generation consoles. Xbox Series X, Microsoft’s most powerful option, will be sold for $499, with limited units being sold online at various retailers.
The Xbox Series S is the lower priced version that sells for $299. This console will not have a floppy drive and will come with less memory and less powerful specifications. These consoles are also sold out at various retailers, and players will have to keep checking their favorite destinations to see if units are available.
Do you have Xbox Live downtime? Were you lucky enough to get an Xbox Series X/S on the day of launch? Share your experiences in the comments section.