In an announcement this week, the vacation giant said that all flights and holidays departing from England and Wales will be cancelled during the national lockdown from Thursday 5 November until 2 December.
Hundreds of families are disappointed with the cancellation of their winter vacations as TUI prepares to cancel all flights from Thursday.
All TUI flights and holidays during the national lockdown have been cancelled.
Under the new rules, which have caused more disruption to travelers, airlines and vacation companies, people are not allowed to travel abroad unless it is necessary for professional or other “critical reasons”.
This comes after the government announced new restrictions for England, which will come into force on Thursday at 00:01.
Holidays scheduled until November 4 will continue as usual, but those who wish to postpone their vacations to a later date can do so free of charge.
All flights and holidays with TUI UK from England and Wales have been cancelled during the national ban from Thursday 5 November to Wednesday 2 December.
The statement said: “Following the recent announcement by the UK government regarding additional restrictions, TUI UK will not operate flights and holidays with TUI UK from England and Wales from Thursday 5 November until Wednesday 2 December 2020.
TUI issued an update on Tuesday, November 3, prior to the suspension.
“Affected customers will be contacted proactively and in order of departure date and will be offered the opportunity to change with a booking incentive, receive or cancel an ATOL protected refund credit with a booking incentive and receive a full cash refund.
“All TUI holidays between Monday, November 2 and Wednesday, November 4 will be carried out as scheduled. Customers who arrive before Thursday can rebook their vacation to a later date free of charge. Customers who are currently on vacation can continue to enjoy their vacation as planned.
“As the current regulations have only been implemented in England and Wales, all holidays departing from Scotland will continue as planned unless customers are proactively contacted and otherwise informed.
“We would like to thank our customers for their understanding.”
Ryanair currently has no plans to cancel flights due to the second national ban, Mirror Online reports.
This means that travelers will not be able to receive refunds for flights booked with the low-cost carrier in November when the aircraft are still in service.
Instead, according to the airline, passengers could rebook their November bookings to a later date free of charge.
In a statement posted on its website on Tuesday, November 3, Ryanair said that passengers could rebook their November bookings to a later date at no cost: “As a result of Covid-19, you may be asked to complete and submit additional travel documents before your trip. Please make sure you check the latest travel restrictions and country-specific requirements before your flight.
“Failure to provide the required documentation will result in your travel being denied by local authorities.